📄 中文摘要
Airbnb首席执行官布莱恩·切斯基表示，公司希望在客户发现、支持和工程等方面增加大型语言模型的使用。通过引入AI技术，Airbnb旨在提升用户体验，优化搜索功能，并改善客户支持服务。这一战略将使用户能够更高效地找到合适的住宿，同时也为公司内部的工程流程提供支持。AI的应用将进一步推动Airbnb在竞争激烈的市场中的创新和发展。
Airbnb计划将AI功能融入搜索、发现和支持
出处: Airbnb plans to bake in AI features for search, discovery and support
发布: 2026年2月14日
📄 English Summary
Airbnb plans to bake in AI features for search, discovery and support
Airbnb's CEO Brian Chesky announced the company's intention to enhance its utilization of large language models in areas such as customer discovery, support, and engineering. By integrating AI technology, Airbnb aims to improve user experience, optimize search functionalities, and enhance customer support services. This strategy will enable users to more efficiently find suitable accommodations while also supporting internal engineering processes. The application of AI is expected to further drive innovation and growth for Airbnb in a highly competitive market.