📄 中文摘要
汉堡王推出了一款名为“Patty”的人工智能聊天机器人，该机器人将嵌入员工使用的耳机中。作为BK助手平台的一部分，Patty不仅能够协助员工进行餐食准备，还将评估员工与顾客的互动是否友好。汉堡王的首席数字官Thibault Roux表示，这一创新旨在提升顾客体验，并确保员工在服务过程中使用礼貌用语，如“请”和“谢谢”。该技术的应用将有助于提高服务质量，增强品牌形象。
汉堡王将使用人工智能检查员工是否说‘请’和‘谢谢’
📄 English Summary
Burger King will use AI to check if employees say ‘please’ and ‘thank you’
Burger King is launching an AI chatbot named 'Patty' that will be integrated into the headsets used by employees. As part of the BK Assistant platform, Patty will not only assist employees with meal preparation but also evaluate their interactions with customers for friendliness. Thibault Roux, Burger King's Chief Digital Officer, stated that this innovation aims to enhance customer experience and ensure that employees use polite expressions such as 'please' and 'thank you' during service. The implementation of this technology is expected to improve service quality and strengthen the brand image.