📄 中文摘要
德勤在一份AI辅助的报告中出现了虚构的法律引用和不存在的学术论文，导致其向政府退款。这一事件揭示了治理、伦理和质量控制的失败，影响了公共决策的基础。此事件警示所有使用生成性AI的政府和咨询公司：缺乏监管级别的控制，AI可能将重要的政策评估变成负担，侵蚀数十年建立的信任。
德勤的人工智能幻觉福利报告：问题出在哪里以及如何修复公共部门的人工智能治理
📄 English Summary
Deloitte S Ai Hallucinated Welfare Report What Went Wrong And How To Fix Ai Governance In Public Sec
A Big Four firm, Deloitte, refunded a government after an AI-assisted report was found to contain fabricated legal quotes and non-existent academic papers. This incident highlights failures in governance, ethics, and quality control in work that informs public decisions. It serves as a warning to all governments and consultancies using generative AI: without regulatory-grade controls, AI can turn flagship policy reviews into liabilities, eroding trust built over decades.