为什么我们构建了一个能够在网站上执行真实操作的语音 AI(不仅仅是聊天)

📄 中文摘要

2026年的每个网站聊天机器人都只能从知识库中回答问题,尽管有些表现更好,但它们都存在一个根本限制——无法在网站上执行任何操作。当访客在电子商务网站上询问“显示价格低于₹2000的红鞋”时,传统聊天机器人只会提供文本列表,访客仍需自行导航和筛选。为了克服这一问题,我们开发了AnveVoice,它不仅能够进行对话,还能根据用户的语音指令导航到正确的页面、填写表单并执行点击操作。这种语音 AI 助手真正提升了用户体验,使其更具互动性和实用性。

📄 English Summary

Why We Built a Voice AI That Takes Real Actions on Websites (Not Just Chats)

In 2026, every website chatbot performs the same function: answering questions from a knowledge base. While some are more effective than others, they all share a fundamental limitation—they cannot perform actions on the site. For instance, when a visitor asks an e-commerce site to 'Show me red shoes under ₹2000,' a traditional chatbot merely provides a text list, leaving the visitor to navigate and filter products on their own. To address this issue, AnveVoice was developed. Unlike conventional chatbots, this voice AI agent can navigate to the correct page when prompted, fill out forms based on voice commands, and perform clicks. This innovation enhances user experience by making the AI assistant truly interactive and functional.

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数据源: OpenAI, Google AI, DeepMind, AWS ML Blog, HuggingFace 等